We’re committed to supporting our customers who have individual needs, who may need extra care, or may be experiencing vulnerability. We recognise that everyone’s situation, cultural background, and needs are different and that some circumstances may mean you need extra support and care.
Our team are trained and equipped to support customers in need of extra help and support. We’ll always do our best to prioritise customers who need additional assistance. You can call us on 1800 089 426, we’ll be happy to help where we can. If you are hearing impaired or have a speech impairment, you can contact us via the National Relay Service: https://www.accesshub.gov.au/
Dignity Insurance understands some of our customers may be impacted by family or domestic violence and it could affect their overall financial wellbeing. Dignity Insurance are committed to supporting customers impacted by family or domestic violence. If you’re experiencing family or domestic violence and are in an emergency situation where you are feeling unsafe, please call the Police on 000
Please click here for more information on our Family and Domestic Violence Policy.
Money worries
We understand that when it comes to finances, it can be hard to plan for everything. If you are struggling with paying for your policy, have recently missed a payment, or think you might miss a payment soon, please get in touch with us. You can call us on 1800 089 426